Landlord Complaint Record: #23-2762

The Ridge    |    Sheriace    |    Texarkana    ,    Arkansas 71854    Landlord Complaint 23-2762


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CASE CLOSED FORCE REQUIRED Nov 30, -1


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 23-2762 Filing Date : Aug 23, 2013
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center Aug 24, 2013 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

upload Kept Private RPA Mailing Center Sep 3, 2013 The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.

LANDLORD / MGR : Sheriace RENTER : Kept Private
Property Name : The Ridge      
Address : 701 N. Oats St Address : Kept Private
City, State - Zip : Texarkana, Arkansas - 71854. City, State - Zip : Texarkana, Arkansas - 71854.
Phone : Kept Private Phone : Kept Private

COMPLAINT : My rent check balance no written notice
Fair Resolution according to renter :
  1. just refund me and I will move plus make a payment arrangement on the balance checked, Rebimbuse the RPA fees,

RENTAL DETAILS
Address               :   520 N OATS ST APT 1308
City, State - Zip   :   TEXARKANA, AR - 71854 5830.

COMPLAINT DETAILS (from renter)

My mom got a call on her business line, that my rent checked balance on 8/23 it was sent back from the bank. they told my mom that i have until Monday 8/26 before noon to pay the rent or they will start taking legal action against me, plus fraud since i wrote a bad check. My mom explained she just started to service once again do not get paid until 9/8 but they do not care and and I can make it up with my check on the 3rd of septmeber/ they said they do not care. It has to be in their office on monday. No written noticed or anything and now i am being charged. I am scared and my mom can't handle me since i am very stress out and with my disabilities it is affecting me lot more. they never provided me any payment plan for my balance check and rent. They told my mom if the rent is not in the office they will start legal action and have me proscuted for fraud and writing a hot check. When I moved into my apartment never got a copy of the agreement/ I went ot the office lot of time to asked for the keys for the laundry mat but they did not have it or the gym keys. There were dead bugs when i moved into the apatment. Plus the built and microwave is not working either/


LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (17)
Agent Date Response
SYSTEM Sep 23, 2013 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.

SYSTEM Sep 23, 2013 FINAL DISPOSITION: FORCE REQUIRED! Management failed to resolve this complaint.

SYSTEM Sep 23, 2013 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.

SYSTEM Sep 23, 2013 No Further Updates: There have been no further updates by either the landlord or tenant for 7 days. This case is now closed.

SYSTEM Sep 3, 2013 From Renter: my mom was on a business call with her client. when the door knocked/ she did not answer the door since she was working. she heard the door open and they walked right in. after 30- minutes on the call they were in the front room standing. they told her if i do not have the check into their office they will prosecute and take legal action against me.

SYSTEM Sep 3, 2013 FINAL RESPONSE DEADLINE: A final response deadline has been set for: September 10, 2013 by 7:00pm. This final deadline provides the landlord a final written opportunity to respond to the complaint. The landlord is being provided with 3 days for delivery and 3 days to respond. Case 23-2762 is pending final notice and response from landlord.

SYSTEM Sep 3, 2013 2nd MAILING CONFIRMATION: The landlord has failed to respond to the first written notice and deadline. This is the 2nd and Final Notice being mailed to the landlord. The 2nd Notice is in transit and expected to arrive within 3 days. (2nd Notice and Final Notice)

SYSTEM Sep 1, 2013 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: August 31, 2013 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.

SYSTEM Sep 1, 2013 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.

SYSTEM Aug 24, 2013 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: August 30, 2013 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-2762 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.

SYSTEM Aug 24, 2013 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Sheriace
701 N. Oats St
Texarkana, Arkansas 71854

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID: 42037827

SYSTEM Aug 24, 2013 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-2762.

SYSTEM Aug 24, 2013 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.

SYSTEM Aug 24, 2013 Complaint Accepted by RPA and is pending further processing.

SYSTEM Aug 23, 2013 An email confirmation was sent to the tenant at 08-23-2013 21:01:53. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Aug 23, 2013 CONFIRMATION OF COMPLAINT: A complaint about My rent check balance no written notice has been filed pertaining to 23-2762 or Sheriace located in Texarkana , Arkansas 71854. Case is pending mailing confirmation.

SYSTEM Aug 23, 2013 Complaint 23-2762 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.