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CASE CLOSED |
FORCE REQUIRED |
May 5, 2014 |
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RENTAL DETAILS |
Address : 604 galisteo
City, State - Zip : Santa Fe , New Mexico - 87505. |
COMPLAINT DETAILS (from renter) |
A friend and I rent the house from Stephanie Beninato for 3 months,what we thought would be a perfect arrangement due to the fact that one person would be living there and the other just visiting 3 days per week,mrs Beninato had the property for sale so we agreed to let her show it on occasion for a very small reduction in rent.Our mistake was not checking out the history of this landlord before we signed the agreement.Stephanie was ok just making a few requests of us for some very petty things at first,but once all the rent for the term of the lease was paid in full she started a full on harassment program,it became very evident that mrs Beninato has a long reputation of doing this so that she can keep deposits,she hides behind a Law degree and preys on the weak, poor and unfortunate.In fact mrs Beninato has never practiced law.Her requests became more and more unreasonable sending insulting emails and making unfounded complaints.Several times she entered the property without permission,we had to secured a attorney to deal with her and although she was strictly told to communicate with us thru the attorney she still continued her harassment.
On communication with people who are mrs Beninatos neighbours we found that they are having problems with her too,some have a restraining order to keep her off there property.It turns out that she makes a full time career out of trying to make people's life's unhappy.
In the last 3 weeks of the lease she started to make more and more unfounded claims accompanied by rude,insulting emails.we in fact did not reside at the property for the last 3 weeks of the lease,she complained that the garbage can had not been emptied an oversight on our part,we paid a company to empty it for us as she issued a seven day notice knowing we would be out of town for 2 weeks,she was now grasping at straws to try and prove we had violated the lease in some way,we did not.
We have now vacated the property and returned the keys,we expect our deposit back minus any outstanding utility bills.But now mrs Beninato has become completely deranged making lots of false clams to property damage,we have photos of the house as we left it she refused to show proof of damage,there is no damage,I believe that her problem is she has not got the money to repay our deposit.
I could go into all the individual issues we had with this landlord,but it would be petty and you can read previous complaints to get the general idea nothing new there.
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INVESTIGATING AGENT - REMARKS (19) |
Agent |
Date |
Response |
SYSTEM |
May 5, 2014 |
FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition. |
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SYSTEM |
Aug 11, 2013 |
LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: August 10, 2013 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE. |
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SYSTEM |
Aug 11, 2013 |
PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice. |
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SYSTEM |
Aug 3, 2013 |
PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: August 09, 2013
This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-2631 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
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SYSTEM |
Aug 3, 2013 |
LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Stefanie beninato
Po box 1601 Santa Fe, New Mexico 87504
USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID: 42020559 |
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SYSTEM |
Aug 3, 2013 |
MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-2631. |
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SYSTEM |
Aug 3, 2013 |
COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. |
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SYSTEM |
Aug 3, 2013 |
Complaint Accepted by RPA and is pending further processing. |
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SYSTEM |
Aug 2, 2013 |
The RPA server has sent an initial email complaint notice to Stefanie beninato 23-2631 concerning the Complaint filed by the tenant: harassment by landlord,failure to repay deposit,not allowing Quiet enjoymen. The email address was provided by the tenant at the time of filing. |
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SYSTEM |
Aug 2, 2013 |
An email confirmation was sent to the tenant at 08-02-2013. The email included a confirmation of the complaint filing, case number, and pin. |
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SYSTEM |
Aug 2, 2013 |
New image uploaded by Tenant. |
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SYSTEM |
Aug 2, 2013 |
New image uploaded by Tenant. |
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SYSTEM |
Aug 2, 2013 |
New image uploaded by Tenant. |
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SYSTEM |
Aug 2, 2013 |
The RPA server has sent an initial email complaint notice to Stefanie beninato 23-2631 concerning the Complaint filed by the tenant: harassment by landlord,failure to repay deposit,not allowing Quiet enjoymen. The email address was provided by the tenant at the time of filing. |
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SYSTEM |
Aug 2, 2013 |
An email confirmation was sent to the tenant at 08-02-2013. The email included a confirmation of the complaint filing, case number, and pin. |
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SYSTEM |
Aug 2, 2013 |
The RPA server has sent an initial email complaint notice to Stefanie beninato 23-2631 concerning the Complaint filed by the tenant: harassment by landlord,failure to repay deposit,not allowing Quiet enjoymen. The email address was provided by the tenant at the time of filing. |
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SYSTEM |
Aug 2, 2013 |
An email confirmation was sent to the tenant at 08-02-2013. The email included a confirmation of the complaint filing, case number, and pin. |
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SYSTEM |
Aug 2, 2013 |
CONFIRMATION OF COMPLAINT: A complaint about harassment by landlord,failure to repay deposit,not allowing Quiet enjoymen has been filed pertaining to 23-2631 or Stefanie beninato located in Santa Fe , New Mexico 87504. Case is pending mailing confirmation. |
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SYSTEM |
Aug 2, 2013 |
Complaint 23-2631 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing. |
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