Landlord Complaint Record: #23-2497

Kim Sorenson    |    Dothan    ,    Alabama 36303    Landlord Complaint 23-2497


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CASE CLOSED RESOLVED May 5, 2014


RESOLVED! This complaint has been resolved. Landlord acted professionally by providing a fair and prompt resolution.
 



Case Number : 23-2497 Filing Date : Jul 15, 2013
Investigating Agent : Kept Private Case Disposition : Resolved
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center Jul 18, 2013 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

LANDLORD / MGR : Kim Sorenson RENTER : Kept Private
Property Name :      
Address : 2275 Montgomery Highway Address : Kept Private
City, State - Zip : Dothan, Alabama - 36303. City, State - Zip : Dothan, Alabama - 36303.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Harassment
Fair Resolution according to renter :
  1. Release from contract and refund of deposit $1250

RENTAL DETAILS
Address               :   1506 OAK DR
City, State - Zip   :   DOTHAN, AL - 36303 3134.

COMPLAINT DETAILS (from renter)

Owner has created an unsafe and hostile environment by daily and repeatedly driving past the home, (suspected) unwarranted calls to the police causing anguish and embarrassment; unannounced visit(s) to the residence without verbal or written notification. Unsafe conditions include, nailed windows, severe roof leak(s) and security issue(s).

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response
Landlord Jul 26, 2013 67.53.74.214 Offer an Alternative Resolution.

INVESTIGATING AGENT - REMARKS (11)
Agent Date Response
SYSTEM May 5, 2014 CASE RESOLVED: This complaint has is now closed with a disposition of RESOLVED.
SYSTEM Jul 26, 2013 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: July 25, 2013 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.
SYSTEM Jul 26, 2013 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.
SYSTEM Jul 18, 2013 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: July 24, 2013 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-2497 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Jul 18, 2013 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-2497.
SYSTEM Jul 18, 2013 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord
SYSTEM Jul 18, 2013 AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent.
SYSTEM Jul 18, 2013 EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant.
SYSTEM Jul 18, 2013 Complaint Accepted by RPA and is pending further processing.
SYSTEM Jul 15, 2013 Complaint 23-2497 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.