Landlord Complaint Record: #23-2126

Granview Apartments    |    Granview Apartment LLC    |    Seattle    ,    Washington 98103    Landlord Complaint 23-2126


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CASE CLOSED RESOLVED May 5, 2014


RESOLVED! This complaint has been resolved. Landlord acted professionally by providing a fair and prompt resolution.
 



Case Number : 23-2126 Filing Date : May 22, 2013
Investigating Agent : Kept Private Case Disposition : Resolved
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center May 24, 2013 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

LANDLORD / MGR : Granview Apartment LLC RENTER : Kept Private
Property Name : Granview Apartments      
Address : 7850 E Greenlake Dr. N Address : Kept Private
City, State - Zip : Seattle, Washington - 98103. City, State - Zip : Seattle, Washington - 98115.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Bedbug infestation
Fair Resolution according to renter :
  1. Provide Heat treatment for bed bugs.
  2. Reimburse RPA fees.
  3. Potentially replace infested posessions

RENTAL DETAILS
Address               :   1120 N 93RD ST
City, State - Zip   :   SEATTLE, WA - 98103 3373.

COMPLAINT DETAILS (from renter)

My brother and I moved into #103 at granview apartments in the beginning of may. The second night we stayed here our ex-roommate slept on a couch in our living room. Our friend reported seeing a strange bug on the couch and woke up in the morning with bites on his arms. The next day our friend had his home professionally inspected for bedbugs and was told there was no bedbug infestation and has not been bitten since. Our parents have no infestation in their home and the couch came directly from their home and has stayed nowhere else. Our landlords are telling us that there were no bugs in this apartment previous to us staying here. We feel that it is completely impossible that we could have caused this infestation and should not be responsible for paying for the treatment of these parasites.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response
Landlord May 31, 2013 173.10.68.189 Offer an Alternative Resolution.

INVESTIGATING AGENT - REMARKS (12)
Agent Date Response
SYSTEM May 5, 2014 CASE RESOLVED: This complaint has is now closed with a disposition of RESOLVED.
SYSTEM Jun 1, 2013 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: May 31, 2013 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.
SYSTEM Jun 1, 2013 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.
SYSTEM May 24, 2013 CERTIFIED MAILING: This case is being sent via Click2Mail Certified Mail:
A duplicate Mailing is also being sent via Click2Mail First Class Mail in case the landlord refuses to sign for Certified Mailing.
SYSTEM May 24, 2013 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: May 30, 2013 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-2126 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM May 24, 2013 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-2126.
SYSTEM May 24, 2013 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord
SYSTEM May 24, 2013 AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent.
SYSTEM May 24, 2013 EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant.
SYSTEM May 24, 2013 Complaint Accepted by RPA and is pending further processing.
SYSTEM May 22, 2013 Complaint 23-2126 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.