Landlord Complaint Record: #23-2098

Katie Temple    |    Loxley    ,    Alabama 36551    Landlord Complaint 23-2098


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CASE CLOSED MEDIATION REFUSED Aug 26, 2013


WARNING! This property/ landlord refused to mediate a fair resolution or response to this complaint. Landlord refused to cooperate.
 



Case Number : 23-2098 Filing Date : May 19, 2013
Investigating Agent : Kept Private Case Disposition : Mediation Refused
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center May 21, 2013 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

LANDLORD / MGR : Katie Temple RENTER : Kept Private
Property Name :      
Address : 18375 county road 68 Address : Kept Private
City, State - Zip : Loxley, Alabama - 36551. City, State - Zip : loxley, Alabama - 36551.
Phone : Kept Private Phone : Kept Private

COMPLAINT : repaires & mold/ four houses run on one water pump
Fair Resolution according to renter :
  1. repair roof
  2. install bathroom vent fan
  3. replace dryer do to leak in roof
  4. reimburse for RPA Fees,incured fees

RENTAL DETAILS
Address               :   18315 COUNTY ROAD 68
City, State - Zip   :   LOXLEY, AL - 36551 3673.

COMPLAINT DETAILS (from renter)

in december of 2012 i told landlord roof needed replaceing she said she could not afford it so i asked her to save half my rent from dec. till spring that should cover it she said fine. may 2013 i asked her to please fix roof mold was getting bad she said she could not afford it i then recived a eviction note on my door i lived at this location for over nine years never asked for repairs all ways just fixed it my self

LANDLORD / TENANT RESPONSES (4)
From Date IP Address Response
Renter May 27, 2013 99.194.134.136 1. i will pay all rent plus pay next several months rent in advance to have my roof fixed .or anything ineed to just to have roof fixed im very flexable the rent is no problem just been trying to negotiate with her since last december 2012 still she says she cant afford it i offered to pay advance rent to pay for it she told me that would come from my pocket not her rent

Explanation: i have been try to get my roof repaird from december till to day i have offerd to pay for roof and pay my rent that much ahead she told me no when i told her i was going to report her she then said gert out im not renting house to you any more i have lived here for ten years and never missed my rent and have my rent now and would gladly pay it and give her next few rent payments in advance to fix roof but she said that would come from my pocket not her rent so then i repoted her 2 days later i got eviction notice.she didnt know i repoirted her already.i offered her rent she said thanks and i still had to get out i think by this point she had got my complaint from rpa.i just want my roof fixed.i have not asked for any outher maintence for last 10 years plus she has 4 houses ran from my water pump but i did not complain about that just need little understanding from her she is being very hard to deal with.
Renter May 27, 2013 99.194.134.136 Offer an Alternative Resolution.
Renter May 27, 2013 99.194.134.136 1. i will pay all rent plus pay next several months rent in advance to have my roof fixed .or anything ineed to just to have roof fixed im very flexable the rent is no problem just been trying to negotiate with her since last december 2012 still she says she cant afford it i offered to pay advance rent to pay for it she told me that would come from my pocket not her rent

Explanation: i have been try to get my roof repaird from december till to day i have offerd to pay for roof and pay my rent that much ahead she told me no when i told her i was going to report her she then said gert out im not renting house to you any more i have lived here for ten years and never missed my rent and have my rent now and would gladly pay it and give her next few rent payments in advance to fix roof but she said that would come from my pocket not her rent so then i repoted her 2 days later i got eviction notice.she didnt know i repoirted her already.i offered her rent she said thanks and i still had to get out i think by this point she had got my complaint from rpa.i just want my roof fixed.i have not asked for any outher maintence for last 10 years plus she has 4 houses ran from my water pump but i did not complain about that just need little understanding from her she is being very hard to deal with.
Renter May 27, 2013 99.194.134.136 Offer an Alternative Resolution.
Landlord May 26, 2013 99.194.177.35 Explain why you can't accept / Offer Alternative Resolution.

INVESTIGATING AGENT - REMARKS (12)
Agent Date Response
SYSTEM Aug 26, 2013 Case has been closed by Tenant request. Case dropped. Tenant states that the Landlord has been unwilling to cooperate.
SYSTEM Aug 26, 2013 The tenant has closed this case. The RPA will no longer be accepting responses to this complaint.
SYSTEM May 29, 2013 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: May 28, 2013 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.
SYSTEM May 29, 2013 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.
SYSTEM May 21, 2013 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: May 27, 2013 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-2098 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM May 21, 2013 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-2098.
SYSTEM May 21, 2013 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord
SYSTEM May 21, 2013 AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent.
SYSTEM May 21, 2013 EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant.
SYSTEM May 21, 2013 Complaint Accepted by RPA and is pending further processing.
SYSTEM May 19, 2013 Complaint 23-2098 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.