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CASE CLOSED |
RESOLVED |
May 5, 2014 |
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RENTAL DETAILS |
Address : 1225 DEREK DR
City, State - Zip : FRANKLIN, KY - 42134 2064. |
COMPLAINT DETAILS (from renter) |
Six months ago when we moved in we alerted our landlord that the floor directly beside the bathtub appeared to be rotting because it felt like there was no floor under the linoleum tile. Also, the wood on the front porch was rotting and bowing and we feared for safety especially for our toddler. Part of the railing was also missing and laying in the bushes. We reminded him several times when we saw him in person and over the phone. He did come over a couple times to unclog the drain that draino was not working on. Now, 6 months later, we informed him that there will be no rent for April until the repairs are made. The hole in the bathroom reeks of mold and the occasional bug comes out of the rotted away floor. The surrounding floor and tile are cracked . Another board on the porch has bowed on two ends and is an immediately tripping hazard. In addition the floor boards between the kitchen and living room are bowing and displaced signalling some other issue that has come about. I was dared to file a complaint because "others have tried" and told to get out by the 15th, which I realize I have 30 days legally because I rent out my own home. I was told I have "bugs" because I have clothes all over the house *(not because I watched them crawl out of the moldy floor). When I moved in both neighbors on either side separately told me that the person living there before me was nasty and never cleaned and that I'd have to "stay on top" of the landlord to even get him to fix anything.
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INVESTIGATING AGENT - REMARKS (15) |
Agent |
Date |
Response |
SYSTEM |
May 5, 2014 |
CASE RESOLVED: This complaint has is now closed with a disposition of RESOLVED. |
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SYSTEM |
Apr 14, 2013 |
LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: April 13, 2013 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE. |
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SYSTEM |
Apr 14, 2013 |
PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice. |
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SYSTEM |
Apr 7, 2013 |
PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: April 13, 2013 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-1675 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
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SYSTEM |
Apr 7, 2013 |
MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-1675. |
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SYSTEM |
Apr 7, 2013 |
COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord |
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SYSTEM |
Apr 7, 2013 |
AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent. |
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SYSTEM |
Apr 7, 2013 |
EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant. |
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SYSTEM |
Apr 7, 2013 |
Complaint Accepted by RPA and is pending further processing. |
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SYSTEM |
Apr 6, 2013 |
New image uploaded by Tenant. |
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SYSTEM |
Apr 6, 2013 |
New image uploaded by Tenant. |
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SYSTEM |
Apr 6, 2013 |
New image uploaded by Tenant. |
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SYSTEM |
Apr 6, 2013 |
New image uploaded by Tenant. |
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SYSTEM |
Apr 6, 2013 |
Complaint 23-1675 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing. |
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