Landlord Complaint Record: #23-0424

Woodridge    |    Wendy Johnson    |    Tualatin    ,    Oregon 97062    Landlord Complaint 23-0424


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CASE CLOSED FORCE REQUIRED Mar 26, 2013


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 23-0424 Filing Date : Oct 25, 2012
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center Oct 27, 2012 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

LANDLORD / MGR : Wendy Johnson RENTER : Kept Private
Property Name : Woodridge      
Address : 11999 Sw tualatin Rd Address : Kept Private
City, State - Zip : Tualatin, Oregon - 97062. City, State - Zip : Woodburn, Oregon - 97071.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Extremely high move out cleaning costs for one bedroom apartment
Fair Resolution according to renter :
  1. Reasonable cleaning fee

RENTAL DETAILS
Address               :   12001 SW TUALATIN RD APT 136
City, State - Zip   :   TUALATIN, OR - 97062 6239.

COMPLAINT DETAILS (from renter)

I have never in 30 years of renting been hit with such an exhorbitant move out cleaning fee: $.1592.08 for a one bedroom apartment. I was there for 5 years and yes my animals destroyed the carpet but I cant believe it cost 992.08 to carpet 2 rooms with that cheap carpet. They did no damage to the vinly floor either but I was charged 435 to replace it as well. this is crazy!

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (8)
Agent Date Response
SYSTEM Mar 26, 2013 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.
SYSTEM Oct 27, 2012 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: November 02, 2012 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-0424 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Oct 27, 2012 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-0424.
SYSTEM Oct 27, 2012 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord
SYSTEM Oct 27, 2012 AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent.
SYSTEM Oct 27, 2012 EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant.
SYSTEM Oct 27, 2012 Complaint Accepted by System
SYSTEM Oct 25, 2012 Complaint 23-0424 has been filed.