Dundee Tower    |    Dana Mann    |    Omaha    ,    Nebraska 68132    Landlord Complaint 23-0075

My apartment unit was not cleaned at all before I moved in and all promises to do so were not fufilled. There were bedbugs in the unit when I moved in but did not know what they were because I've never had this problem before. I never had any bug problem for over 5 years at my previous residence so I know I did not bring them with me. After a month of being bitten I discovered they were bedbugs and called to have them taken care of and they promptly had pest control spray our unit. I had to throw away my bed, couch, dresser and a large amount of clothing to avoid re-contamination. I did not complain or ask for compensation at that time because I believed they were gone and I appreciated the quick response. They did not check surrounding apartments for infestation or spray anywhere else in the building. Bedbugs can lay dormant for up to 7 months and now they are back again. I called and had them spray again and now they want me to reimburse them for the cost even though they have not taken the proper steps to get rid of the bugs completely. Both times I have had to throw away my bed and furniture and wash everything I own and live out of plastic bags. I can't afford this anymore. My window had a hole large enough for my arm to fit through in it and was repeatedly only covered with weather tape before finally a piece of plastic was just glued over the hole. Water pours into our apartment whenever it rains due to unsealed holes around air conditioner and roof problems. It is a waterfall of rain from the window and pours into the power outlet and on the carpet. The wall is crumbling into pieces where the water flows and is visually severely damaged. I have mold under my sink and all that was done to fix it was spray paint over the mold. I have even had a friend of mine in city council contact them regarding LARGE amounts of mold from leaking sewage pipes in our basement where the laundry facilities are at. Presently the mold is still there and I have video and picture documentation for this and other problems. I have tried to be patient because i pay rent a week late sometimes and didnt want to complain too much but now I feel as though I am being taken advantage of. My living conditions are awful and I have to take medication to control my anxiety because of a year of residence in this place. I have been a good tenant other than paying late rent (never a month behind) and have had no complaints against me ever.