Landlord Complaint Record: #22-9981

Avalon Gates (Eaves Trumbull    |    100 Avalon Gates    |    Trumbull    ,    Connecticut 06611    Landlord Complaint 22-9981


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CASE CLOSED FORCE REQUIRED Mar 4, 2013


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 22-9981 Filing Date : Jul 23, 2012
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private Renter Jul 23, 2012
None
upload Kept Private RPA Mailing Center Jul 23, 2012 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

LANDLORD / MGR : 100 Avalon Gates RENTER : Kept Private
Property Name : Avalon Gates (Eaves Trumbull      
Address : 100 Avalon Gates Address : Kept Private
City, State - Zip : Trumbull, Connecticut - 06611. City, State - Zip : Trumbull, Connecticut - 06611.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Lease Renewal - Non_renewal of lease
Fair Resolution according to renter :
  1. I would like to renew our lease

RENTAL DETAILS
Address               :   4333 Avalon Gates
City, State - Zip   :   Trumbull, Connecticut - 06611.

COMPLAINT DETAILS (from renter)

I have been renting at Avalon Gates for one year. Our recent lease has ended as of July 15th, 2012. I'd recently had a question regarding my lease renewal offer in May and presented my questions to the local office. The office staff was wonderful, however, the my question was escalated to the office manager. In meeting with the office manager, I was met with immediate disdain and resistance. My intention was to discuss the issue, come to terms and renew my lease. Instead, I was made to feel uncomfortable and unwelcome and this lead to a lapse in judgement in which I used profanity in our meeting. Due to this, the office manager has taken action to have a non-renewal of lease put in place. Thinking better of my actions, I'd immediately sent an email to the office manager offering my apology and my concession was to agree to disagree and move on with my lease renewal. My apology had gone unanswered and I was informed that all further communication had to be through their attorney only. On July 2nd, I was notified by their attorney that I have until July 14th to vacate the premisis. At current, my I still at my apartment and have not moved, as I am unable to find an apartment in our school district. While I agree my actions were not appropriate, I honestly believe they do not warrant the actions being taken by the landlord and have tried for two months to open lines of communication with the landlord to come to a resolution in this matter. To date, the landlord has been unresponsive to all of my requests. Due to this action, I am being forced to disrupt my family and remove my daughter from our school district. This is an action I am looking to avoid at all costs... My desired resolution is to open a dialogue with the landlord and agree to stay at our current residence and to have our lease renewed. In my opinion, this is not an unreasonable request. All other experiences we have had at this location, with our neighbors, the maintenance crew, the staff, the community have been positive and favorable. This incident was unfortunate, however, in my opinion can be resolved amicably.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (9)
Agent Date Response
SYSTEM Mar 4, 2013 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.
SYSTEM Jul 23, 2012 New file uploaded by Tenant.
SYSTEM Jul 23, 2012 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: July 29, 2012 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 22-9981 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Jul 23, 2012 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 22-9981.
SYSTEM Jul 23, 2012 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord
SYSTEM Jul 23, 2012 AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent.
SYSTEM Jul 23, 2012 EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant.
SYSTEM Jul 23, 2012 Complaint Accepted by System
SYSTEM Jul 23, 2012 Complaint 22-9981 has been filed.