Landlord Complaint Record: #22-9873

Greg Kurath    |    PORTLAND    ,    Oregon 97209    Landlord Complaint 22-9873


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CASE CLOSED FORCE REQUIRED Mar 4, 2013


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 22-9873 Filing Date : Jun 27, 2012
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code 5 Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center Jul 19, 2012 The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.

LANDLORD / MGR : Greg Kurath RENTER : Kept Private
Property Name :      
Address : 1612 NW Riverscape St. Address : Kept Private
City, State - Zip : PORTLAND, Oregon - 97209. City, State - Zip : PORTLAND, Oregon - 97210.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Landlord is not refunding deposit balance
Fair Resolution according to renter :
  1. 1. I need to receive a copy of the cleaning bill; 2. Or I need to be refunded $300

RENTAL DETAILS
Address               :   19270 GOOSE CREEK CT
City, State - Zip   :   BEND, OR - 97702 1157.

COMPLAINT DETAILS (from renter)

I had a deposit refund of $408 due. Upon inspection, the landlord stated that it was going to cost $300 to have someone clean the house. I left the house spotless. His points were all cosmetic cleaning issues. The entire house could easily be cleaned in 4 hours. Which would be a $60 cleaning bill. So far, he has sent me a refund of $105. He has not sent me the $300 cleaning bill as agreed, saying that he has not received the bill. I moved out of the house on 5/28. It is now 6/27.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (22)
Agent Date Response
SYSTEM Mar 4, 2013 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.
SYSTEM Jul 19, 2012 Landlord Second response dead-line July 26, 2012 has been set for complaint 22-9873
SYSTEM Jul 19, 2012 2nd MAILING CONFIRMATION: The landlord has failed to respond to the first written notice and deadline. This is the 2nd and Final Notice being mailed to the landlord. The 2nd Notice is in transit and expected to arrive within 3 days. (2nd Notice and Final Notice)
SYSTEM Jun 27, 2012 Complaint 22-9873 has been filed.
SYSTEM Jun 27, 2012 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: July 03, 2012 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 22-9873 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Jun 27, 2012 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 22-9873.
SYSTEM Jun 27, 2012 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord
SYSTEM Jun 27, 2012 AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent.
SYSTEM Jun 27, 2012 EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant.
SYSTEM Jun 27, 2012 Complaint Accepted by System
SYSTEM Jun 27, 2012 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: July 03, 2012 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 22-9873 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Jun 27, 2012 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 22-9873.
SYSTEM Jun 27, 2012 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord
SYSTEM Jun 27, 2012 AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent.
SYSTEM Jun 27, 2012 EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant.
SYSTEM Jun 27, 2012 Complaint Accepted by System
SYSTEM Jun 27, 2012 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: July 03, 2012 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 22-9873 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Jun 27, 2012 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 22-9873.
SYSTEM Jun 27, 2012 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord
SYSTEM Jun 27, 2012 AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent.
SYSTEM Jun 27, 2012 EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant.
SYSTEM Jun 27, 2012 Complaint Accepted by System