Landlord Complaint Record: #20-2081

Woodedge Estates    |    Lisa Brown    |    Manchester    ,    New Hampshire 03109    Landlord Complaint 20-2081


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CASE CLOSED FORCE REQUIRED Dec 8, 2011


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 20-2081 Filing Date : Oct 8, 2011
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code 5 Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private Renter Nov 14, 2011
Rental invoice showing additional charges in question. (ie. "domestic hotwater" - water is included in rent "space heating" - I paid PSNH directly for electric "base energy" - I assume this is for "gas usage" although landlord would not verify plus landlord charged me an additional $96.72 on March 17, 2011 when I told her I was moving out. She told me that was for "gas usage". I paid her that amount and asked her to send me a receipt in the mail. She never did.
upload Kept Private Renter Nov 14, 2011
Advertisement advertisement / showing Utilities - Water Indluded (althought a "Domestic Hotwater" charge is on the monthly rent invoice). Resident pays Electirc (although there is a "Space Heating" charge on every monthly rent invoice. Resident Pays "Gas" (I asked for a printout showing the "Gas Usage" for the period of time I was living in the apartment but Landlord would not provide one>
upload Kept Private Renter Nov 14, 2011
On August 15, 2011 - I went to the Landlord's office (because she would not respond to emails). She stated that she would call the court to find out the status of the eviction paperwork she had submitted. On Sept 13, 2011 I emailed the landlord again to find out the status of the eviction and if the co-tenant and room mates were still living in the apartment but the landlord never responded
upload Kept Private Renter Nov 14, 2011
Emailed Landlord stating I would not stand in the way of Eviction
upload Kept Private RPA Mailing Center The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.
upload Kept Private RPA Mailing Center The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.
upload Kept Private RPA Mailing Center This is the 3rd and final notice that was sent to the landlord/ manager. This is the final attempt / notice to request an immediater resolution to the complaint. I has been processed for mailing.

LANDLORD / MGR : Lisa Brown RENTER : Kept Private
Property Name : Woodedge Estates      
Address : 1445 Bodwell Rd 2-A Address : Kept Private
City, State - Zip : Manchester, New Hampshire - 03109. City, State - Zip : Raymond, New Hampshire - .
Phone : Kept Private Phone : Kept Private

COMPLAINT : Lease Issues
Fair Resolution according to renter :
  1. Remove my name from lease effective March 17, 2011

RENTAL DETAILS
Address               :   1475 Bodwell Rd #21
City, State - Zip   :   Manchester, New Hampshire - 03109.

COMPLAINT DETAILS (from renter)

Landlord will not respond to emails or fax regarding the status of Co-tenant allowing her boyfriend and his son to move into a one bedroom apartment and they have not paid rent since April 2011. During my sit down with landlord on March 17 and August 15, 2011 - I explained the situation with landord and I have move out of the ( over croweded apartment). Landlord will not let me break the lease and told me I was responsible for past due rent because I signed the lease and Co-tenant stills occupies the apartment. Also, landlord will not respond to my request for an explaination on extra charges showing on the monthly rent invoice (ie, base energy, domestic hotwater, space heating).I was told water is included in the rent and I paid for all electric charges directly to PSNH. Landlord also asked me to pay an additional $96.72 on March 17, 2011 for "Gas Usage"

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (13)
Agent Date Response
Agent Nov 22, 2011 FINAL RESPONSE PERIOD: Agent is providing both parties with 1 week to create final statements. Agent will review statements to determine if further mediation is applicable.
Agent Nov 22, 2011 LANDLORD REFUSED: The landlord has been provided with repeated opportunities to repond to this complaint. The RPA has provided an extended response period.
Agent Nov 12, 2011 FINAL RESPONSE PERIOD: Agent is providing both parties with 1 week to create final statements. Agent will review statements to determine if further mediation is applicable.
Agent Nov 12, 2011 LANDLORD REFUSAL: Despite repeated attempts both written and verbal, the Landlord/ Manager has refused to respond to the complaint. Due to the landlords refusal to cooperate with RPA Mediation, the RPA has no choice but to close this case. The tenant will need to seek other legal options such as court.
Agent Oct 26, 2011 FOLLOW-UP CALL: Agent has contacted the landlord to request an immediate response. Agent has informed management that a written notice was already mailed and has past the alloted response time-frame. Agent has requested an immediate response, within the next 3 business days. Pending Response...
Agent Oct 26, 2011 PAST DUE RESPONSE: Landlord has been provided with a reasonable time-frame to respond but has not. Agent will follow-up with management to request an immediate response.
Agent Oct 16, 2011 LANDLORD RESPONSE DATE: Landlord is expected to respond no later than: Oct 25, 2011 by 7pm
Agent Oct 16, 2011 EXPECTED LANDLORD RESPONSE: Written notice is being mailed to the landlord and expected to arrive in 3 business days. Following delivery the landlord will have 3 business days to respond. Pending landlord response.
Agent Oct 16, 2011 MAILING PREPARED: Agent has prepared case for mailing.
Agent Oct 16, 2011 COMPLAINT NOTICE: Agent has prepared an official complaint notice and will be attaching the notice to a bonded copy of the case. Pending Mailing...
Agent Oct 16, 2011 CASE REVIEW: Agent has reviewed the case and is preparing complaint notice and paperwork.
Agent Oct 16, 2011 CASE ACCEPTED: Agent has accepted the case and is will be reviewing the case details.
Agent Oct 16, 2011 CASE ASSIGNED: An RPA Agent has been assigned to mediate this case. Pending case acceptance.