Landlord Complaint Record: #20-1745

Warwick Apartments    |    R.D. Barr Company    |    Omaha    ,    Nebraska 68144    Landlord Complaint 20-1745


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CASE CLOSED MEDIATION REFUSED Oct 17, 2011


WARNING! This property/ landlord refused to mediate a fair resolution or response to this complaint. Landlord refused to cooperate.
 



Case Number : 20-1745 Filing Date : Jul 15, 2011
Investigating Agent : Kept Private Case Disposition : Mediation Refused
Complaint Level : Code 5 Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.
upload Kept Private RPA Mailing Center The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.
upload Kept Private RPA Mailing Center This is the 3rd and final notice that was sent to the landlord/ manager. This is the final attempt / notice to request an immediater resolution to the complaint. I has been processed for mailing.

LANDLORD / MGR : R.D. Barr Company RENTER : Kept Private
Property Name : Warwick Apartments      
Address : 11427 Arbor Street Address : Kept Private
City, State - Zip : Omaha, Nebraska - 68144. City, State - Zip : Omaha, Nebraska - .
Phone : Kept Private Phone : Kept Private

COMPLAINT : Breach Of Agreement
Fair Resolution according to renter :
  1. Landlord must withdraw payment of demand for late fee and reimburse me $100 for the five (5) days the rental unit was unhabitable.

RENTAL DETAILS
Address               :   5101 TERRACE DR APT 18
City, State - Zip   :   OMAHA, NE - 68134 2652.

COMPLAINT DETAILS (from renter)

On July 1, 2011, the air conditioner in the rental unit stopped working. The landlord was informed of this problem and told I would not pay July rent until the air conditioner was fixed. No action was taken by the landlord and I suffered in 90+ degree temperatures for five (5) days. On July 5, the air conditiner was eventually fixed and July rent was paid by me. The landlord is now sending threatening letters stating a late fee of $70.50 is due, and I will be evicted unless it is paid. Since the rental unit was uninhabitable for 5 days because of the heat,, and the landlord refused to make repairs, in a timely manner, the landlord is in breach of the rental agreement.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (10)
Agent Date Response
Agent Jul 30, 2011 FOLLOW-UP CALL: Agent has contacted the landlord to request an immediate response. Agent has informed management that a written notice was already mailed and has past the alloted response time-frame. Agent has requested an immediate response, within the next 3 business days. Pending Response...
Agent Jul 30, 2011 PAST DUE RESPONSE: Landlord has been provided with a reasonable time-frame to respond but has not. Agent will follow-up with management to request an immediate response.
Agent Jul 19, 2011 CERTIFIED MAILING: This case is being sent via USPS Certified Mail: 7010 0780 0000 1430 3406 A duplicate Mailing is also being sent via USPS First Class Mail in case the landlord refuses to sign for Certified Mailing.
Agent Jul 19, 2011 LANDLORD RESPONSE DATE: Landlord is expected to respond no later than: July 27, 2011 by 7pm
Agent Jul 19, 2011 EXPECTED LANDLORD RESPONSE: Written notice is being mailed to the landlord and expected to arrive in 3 business days. Following delivery the landlord will have 3 business days to respond. Pending landlord response.
Agent Jul 19, 2011 MAILING PREPARED: Agent has prepared case for mailing.
Agent Jul 19, 2011 COMPLAINT NOTICE: Agent has prepared an official complaint notice and will be attaching the notice to a bonded copy of the case. Pending Mailing...
Agent Jul 19, 2011 CASE REVIEW: Agent has reviewed the case and is preparing complaint notice and paperwork.
Agent Jul 19, 2011 CASE ACCEPTED: Agent has accepted the case and is will be reviewing the case details.
Agent Jul 19, 2011 CASE ASSIGNED: An RPA Agent has been assigned to mediate this case. Pending case acceptance.