Agent |
Jul 10, 2011 |
The landlord has made it clear that the landlord that they are not willing to cooperate. The RPA has sent multiple written notices and verbal notices. |
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Agent |
Jun 28, 2011 |
CASE EXTENSION: The agent is providing a final week response peroid for the landlord to respond prior to this case being closed. This is the final opportunity despite repeated request. |
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Agent |
Jun 28, 2011 |
LANDLORD REFUSAL: Despite repeated attempts both written and verbal, the Landlord/ Manager has refused to respond to the complaint. Due to the landlords refusal to cooperate with RPA Mediation, the RPA has no choice but to close this case. The tenant will need to seek other legal options such as court. |
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Agent |
Jun 16, 2011 |
FINAL RESPONSE PERIOD: Agent is providing both parties with 1 week to create final statements. Agent will review statements to determine if further mediation is applicable. |
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Agent |
Jun 16, 2011 |
NO FURTHER RESPONSES: The agent has provided more than reasonable time for additional responses or updates. This case is now closed. |
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Agent |
Jun 2, 2011 |
CASE UPDATE REQUESTED: The agent is requesting that the landlord or tenant update the case as to the status of the complaint. Agent will provide one full week for updates. |
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Agent |
Jun 2, 2011 |
LANDLORD NONRESPONSIVE: The landlord has been non-responsive to the RPA. |
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Agent |
May 20, 2011 |
FOLLOW-UP CALL: Agent has contacted the landlord to request an immediate response. Agent has informed management that a written notice was already mailed and has past the alloted response time-frame. Agent has requested an immediate response, within the next 3 business days. Pending Response... |
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Agent |
May 20, 2011 |
PAST DUE RESPONSE: Landlord has been provided with a reasonable time-frame to respond but has not. Agent will follow-up with management to request an immediate response. |
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Agent |
May 10, 2011 |
CERTIFIED MAILING: This case is being sent via USPS Certified Mail: 70100780000014239408
A duplicate Mailing is also being sent via USPS First Class Mail in case the landlord refuses to sign for Certified Mailing. |
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Agent |
May 10, 2011 |
LANDLORD RESPONSE DATE: Landlord is expected to respond no later than: May 18, 2011 by 7pm |
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Agent |
May 10, 2011 |
EXPECTED LANDLORD RESPONSE: Written notice is being mailed to the landlord and expected to arrive in 3 business days. Following delivery the landlord will have 3 business days to respond. Pending landlord response. |
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Agent |
May 10, 2011 |
MAILING PREPARED: Agent has prepared case for mailing. |
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Agent |
May 10, 2011 |
COMPLAINT NOTICE: Agent has prepared an official complaint notice and will be attaching the notice to a bonded copy of the case. Pending Mailing... |
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Agent |
May 10, 2011 |
CASE REVIEW: Agent has reviewed the case and is preparing complaint notice and paperwork. |
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Agent |
May 10, 2011 |
CASE ACCEPTED: Agent has accepted the case and is will be reviewing the case details. |
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Agent |
May 10, 2011 |
CASE ASSIGNED: An RPA Agent has been assigned to mediate this case. Pending case acceptance. |
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