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CASE CLOSED |
FORCE REQUIRED |
Mar 26, 2011 |
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RENTAL DETAILS |
Address : 912 E MONTANA AVE APT B
City, State - Zip : COEUR D ALENE, ID - 83814 4383. |
COMPLAINT DETAILS (from renter) |
My four children and I have rented here for over 2 1/2 years. Since the day we moved in, nearly all of us have been suffering with what we and doctors thought were hives. Last year I spotted little bugs on my sofa. I put some in a jar and began to research them... to my horror... I learned they were bed bugs!!!!!! I immediately called my kids pediatrician and threw away my $4500. sectional. We moved in with my mom for about a week because we were so creeped out. I talked to Mr. Leiggi while I was staying at my moms, starting off by asking him what kind of tenants lived there prior to us and he said "They were absolute filthy, dirty, pigs" That's when I told him about the bed bug problem. He was understanding but didn't feel the two were connected. After over a year of research I am convinced they were here when we moved in. We just can't live like this anymore... we can't sleep and are being eaten alive!!! my two younger boys have missed so much school because this situation is so emotionally and physically dibilitating. I feel like I am on the verge of a nervous breakdown. I had an exterminator come out for an inspection, and he confirmed that we are infested with bed bugs. He called Mr. Leiggi and left a detailed message, but Mr. Leiggi has not returned his phone call. I must say on Mr. Leiggis behalf, he has always been a very nice landlord and I feel bad making this complaint but My kids and I can't live like this any longer, and we can't move because the bed bugs would just move with us. PLEASE HELP!
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INVESTIGATING AGENT - REMARKS (12) |
Agent |
Date |
Response |
Agent |
Mar 26, 2011 |
CASE CLOSURE: The agent has no choice but to close this case. The landlord has refused to cooperate. |
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Agent |
Mar 26, 2011 |
LANDLORD REFUSAL: The RPA has received a notice back from the landlord. The landlord has refused the notice and unwilling to cooperate with the RPA.
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Agent |
Mar 11, 2011 |
CASE UPDATE: The agent is requesting and update as to the status of this complaint. Has management resolved this complaint? |
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Agent |
Mar 2, 2011 |
LANDLORD UPDATE: Landlord has responded to the agent stating that they are preparing estimates and will respond to the complaint soon. |
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Agent |
Feb 24, 2011 |
CERTIFIED MAILING: This case is being sent via USPS Certified Mail: 7010 0780 0000 1430 3239
A duplicate Mailing is also being sent via USPS First Class Mail in case the landlord refuses to sign for Certified Mailing. |
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Agent |
Feb 24, 2011 |
LANDLORD RESPONSE DATE: Landlord is expected to respond no later than: March 4, 2011 by 7pm |
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Agent |
Feb 24, 2011 |
EXPECTED LANDLORD RESPONSE: Written notice is being mailed to the landlord and expected to arrive in 3 business days. Following delivery the landlord will have 3 business days to respond. Pending landlord response. |
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Agent |
Feb 24, 2011 |
MAILING PREPARED: Agent has prepared case for mailing. |
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Agent |
Feb 24, 2011 |
COMPLAINT NOTICE: Agent has prepared an official complaint notice and will be attaching the notice to a bonded copy of the case. Pending Mailing... |
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Agent |
Feb 24, 2011 |
CASE REVIEW: Agent has reviewed the case and is preparing complaint notice and paperwork. |
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Agent |
Feb 24, 2011 |
CASE ACCEPTED: Agent has accepted the case and is will be reviewing the case details. |
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Agent |
Feb 24, 2011 |
CASE ASSIGNED: An RPA Agent has been assigned to mediate this case. Pending case acceptance. |
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