Landlord Complaint Record: #20-0776 |
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Marla Mason | Sioux Falls , South Dakota 57108 Landlord Complaint 20-0776 |
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CASE CLOSED | UNRESOLVED | Sep 21, 2010 |
UNRESOLVED COMPLAINT: Despite mediation efforts; neither party could reach an agreement that was accepted by the other party.
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Case Number | : | 20-0776 | Filing Date | : | Aug 19, 2010 | |
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Investigating Agent | : | Kept Private | Case Disposition | : | Unresolved | |
Complaint Level | : | Code 5 | Landlord Response | : | Case Closed |
SUPPORTING DETAILS | ||||
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Type | Title / Link | Posted By | Date Uploaded | Comments |
Kept Private | Renter | Sep 3, 2010 |
water in my trunk after unloading. |
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Kept Private | Renter | Sep 3, 2010 |
South eve taken on 4-4-10 |
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Kept Private | Renter | Sep 3, 2010 |
south eve. after repair |
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Kept Private | Renter | Sep 3, 2010 |
middle eve and north eve not on. |
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Kept Private | Renter | Sep 3, 2010 |
pad in the dumpster at the land fill |
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Kept Private | Renter | Sep 3, 2010 |
padding loaded in the trunk of my car |
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Kept Private | Renter | Sep 3, 2010 |
old wet moldy pad that the landlord refused to remove from the property. |
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Kept Private | Renter | Sep 3, 2010 |
North eve. after repair |
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Kept Private | Renter | Sep 3, 2010 |
Shows the neighbors house north of this residence. Shows that all the water runs right down to this house. |
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Kept Private | Renter | Sep 3, 2010 |
Shows the neighbors house north of this residence. Shows that all the water runs right down to this house. |
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Kept Private | Renter | Sep 3, 2010 |
middle eve taken on 4-4-10 |
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Kept Private | Renter | Sep 3, 2010 |
middle eve after repair |
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Kept Private | Renter | Sep 3, 2010 |
Laundy room in the basement. |
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Kept Private | Renter | Sep 3, 2010 |
Looking from the stairs into the basement. |
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Kept Private | Renter | Sep 3, 2010 |
Justin showing the layout of the family room in the basement |
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Kept Private | Renter | Sep 3, 2010 |
Showing the family room in the basement |
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Kept Private | Agent | Aug 26, 2010 |
This is a Scnned copy of the faxed response. |
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Kept Private | RPA Mailing Center | The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager. | ||
Kept Private | RPA Mailing Center | The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager. | ||
Kept Private | RPA Mailing Center | This is the 3rd and final notice that was sent to the landlord/ manager. This is the final attempt / notice to request an immediater resolution to the complaint. I has been processed for mailing. |
LANDLORD / MGR | : | Marla Mason | RENTER | : | Kept Private | |
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Property Name | : | |||||
Address | : | 1204 W. Murphy Dr. | Address | : | Kept Private | |
City, State - Zip | : | Sioux Falls, South Dakota - 57108. | City, State - Zip | : | Sioux Falls, South Dakota - 57104. | |
Phone | : | Kept Private | Phone | : | Kept Private |
COMPLAINT | : | Water Damage |
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Fair Resolution according to renter | : |
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RENTAL DETAILS | ||||
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Address : 725 S. Covell AVE. City, State - Zip : Sioux Falls, South Dakota - 57104. |
COMPLAINT DETAILS (from renter) |
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#1 On july 23rd 2010 in the am water was noted in the basement . I called the landlord right away and told her the problem. She said thatā??s everyones problem. I said well its still a problem that needs to be fixed. She said she canā??t do anything right now. I said well if you have a shop vac I can suck the water out. She said ok and later dropped off a shop vac and left. I then began sucking water out of the carpet. I filled a large shop vac 7 times. And dumped the water in the way back yard. The next am there was more water in the carpet than the previous day. I called her and told her and said I didnā??t have time to shop vac it today. She said she canā??t get anyone there until Monday. I said ok if that the best you can do. On july 25th she came over to see what she could do, and then noticed that the gutter eve troughs were off in the back of the house. She then had to go and get more troughs from a store and replace them and secure them to the down spouts. She right away accused me of taking of the eve troughs and I told her no I didnā??t and that was the end of it at that point. On Monday a guy came over to suck water up out of the carpet and tear the padding out and put fans under the carpet to dry them out. He said they should be dry by wed. I checked the carpet on wed. and they were dry. I called her and told her that the carpets were dry and asked her when they are going to get it cleaned up and put back together. She told me possibly Tues. the next week. So on Aug 3rd a guy came and put it all back together. We moved our stuff back in the basement. On Aug . 2nd received a general letter from the landlord addressed to all of her properties she rents out. That the eves. Need to be attached and left attached or the tenant will be responisable for damages. On Aug. 19th I received a letter from her stating that we have 10 days to pay her $242.00 for the carpet cleaning and when the other bills come in I will need to pay for them as well. I called her and talked to her for 10 mins and she states that because I violated the lease agreement in clause 13ā?¦ negligence. I am responsible for the damages. I told her that I disagreed , because I didnā??t remove the downspouts and therefore am not responsible. She insists that I did and said if I donā??t choose to pay it then she will take me to Small Claims. And that was the end of the conversation. #2 She puts chemicals on the yard and doesnt tell me so ican keep my 2 year out of the yard so he d |
LANDLORD / TENANT RESPONSES (0) | |||
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