noisy children

By jewel

I have been renting an apartment for seven months, about six weeks ago, new neighbors moved in upstairs. she has two kids, 2yrs and 4yrs. They are up late almost every night, usually till around eleven or later, sometimes as late as two or three in the morning yelling screaming running jumping and pounding. I have a full time job during the day, and being forced to stay awake so late every night is affecting my job performance. the mom says it’s because they’re off their bed time schedule because of the move, but does it take six weeks to put two kids back on a bedtime schedule?? she doesn’t seem to be trying to keep the noise down, and I have talked to the apartment office about it, but they said it’s basically my word against hers, so there’s not much that can be done. Is this correct? is there anything else I can do? when the neighbor found out I had made a complaint about them, she came down and yelled at me for like fifteen minutes, and now she is texting me multiple times a day, pretty much just being obnoxious and snotty. my sister told me to call the police on them when it happens after 10, but since she’s already being so outright mean to me, i don’t want to make that worse (i’m a pretty non-confrontational person). I don’t know what to do, I’ve never had to deal with a situation like this before. Any advice is appreciated

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